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Privacy Policy

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Privacy Policy

Qtrace is designed to make life easier and less stressful. This policy describes what information we collect from you and how we use it to accomplish that mission.We take your privacy as seriously as you do, and because of that we take great care to collect only the information necessary to provide you with the best possible QTrace experience.As you review our policy, keep in mind that it applies to QTrace website, mobile app.

Types of Data Collection

1.While placing an order
  • Basic Information When you place an order on our website, you’ll need to provide first name,last name etc.

  • Contact Information When you place an order on our website, you’ll need to provide contact information like phone no,address details and email address.

  • Payment Information In order to complete your order on our website, you’ll need to provide payment information, such as your credit card or PayPal account. This information is needed in order to process your order and is not stored on our servers.

2.Uses of Personal Information

We will use and process

  • Your personal information from your registration and usage of our Services to provide you with our object location services, e.g., to help you track and find your QTrace devices which are in reach of your mobile device, to remember the last known location of your QTrace devices, and/or to communicate to you the location of your QTrace Devices in reach of other users mobile devices.

  • Your location information to help other users of the Services to find their lost QTrace device by sending anonymous location updates to those other users when the QTrace app on your mobile device “finds” their lost QTrace devices.

3.Further Use of Personal Information

In addition, we may use and process your personal information (including your location information and your QTrace devices’ location information:

  • To provide you with support and handle requests and complaints;

  • To send you updates, notices, and additional information related to the Services.

  • To create anonymous, statistical and aggregated data and reports.

  • To comply with any applicable law and assist law enforcement agencies under any applicable law, when we have a good faith belief that our cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures.

  • To prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Services.

4.Cookies and other technologies
  • CookiesCookies are small text files that are placed on your computer’s hard drive or onto your mobile device’s memory, if your browser is set to accept cookies. Like many other online services, cookies and other tools like them help us collect and understand how you use our services.

  • How to use CookiesWe use cookie technology in various ways to help make it easier for you to use our Services. For example, we use cookies to remember you when you return to our website, identify you when you sign-in, authenticate your access, keep track of your in-app specified preferences or choices, tailor content to you or geographic region, display a personalized browsing history, and/or to provide specific technical support.
    We may also use cookies to gauge site usage, conduct research and diagnostics to improve the content we provide you, our products and services, and to help us analyze general web traffic.

  • Web BeaconsWeb beacons (also known as web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, web beacons are typically embedded invisibly on web pages (or in an e-mail).

5.Integration of Third Party Web Analysis Services and Social Functionalities

Sometimes QTrace uses third party services, such as certain services offered by Facebook, Google and Mixpanel. These outside services may also collect Personal Information about you and your online activities.

They may also place cookies on your computer's hard drive or your mobile device's memory or use web beacons to collect or receive information from the Services and elsewhere on the internet and use that information to provide analytics and to target ads. The information practices of these outside services are not covered by this Privacy Policy. We cannot access, nor do we have any control over, the cookies or other web technologies they may use.

  • Social Plugins and Social WidgetsWe may use social plugins, widgets and other features that are made available by and/or access third party Social Networks. These Social Features allow these Social Networks to place cookies on your browser and to collect certain information, which may be associated with your name and personal Social Network account.
    These Social Features are operated solely by the respective Social Networks, and their service providers, and we recommend that you carefully read their privacy policies before you decide to use them. We have no control over or access to the information collected, stored or used by such Social Networks, and the information practices of such Social Networks are not covered by this Privacy Policy.

  • Web Analysis ServicesThey may also place cookies on your computer's hard drive or your mobile device's memory or use web beacons to collect or receive information from the Services and elsewhere on the internet and use that information to provide analytics and to target ads. The information practices of these outside services are not covered by this Privacy Policy. We cannot access, nor do we have any control over, the cookies or other web technologies they may use.

  • Web BeaconsWe may use third party web analysis services to gather non-identifying information to measure how customers in aggregate interact with our website. These services may use cookies or other web technologies to collect usage information, matched to an IP address, to help us analyze how our users use our website and some portions of the QTrace app. We collect this information in order to improve overall experience of our Services for our users.

6.Contact Us if any Questions

If you have any questions about privacy policy, please contact us at info@qtrace.com